Privacy Policy

Welcome to Majulah Learners ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our tuition matching platform.

By using our services, you agree to the collection and use of information in accordance with this policy.

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and contact number
• Parent-student relationship details
• Educational background and qualifications (for tutors)
• Teaching experience and subjects (for tutors)
• Student level, subjects, and learning requirements (for parents)
• Payment and billing information

2.2 Automatically Collected Information

When you access our platform, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Cookies and similar tracking technologies

2.3 Documents and Verification

For tutor verification purposes, we collect:

• Educational certificates and qualifications
• Identity verification documents (as required)
• Professional certifications and awards

We use the collected information for the following purposes:

• Matching Services: To match parents with suitable tutors based on requirements
• Account Management: To create and manage your account
• Communication: To send you updates, notifications, and respond to inquiries
• Verification: To verify tutor qualifications and credentials
• Payment Processing: To process payments and manage subscriptions
• Platform Improvement: To analyze usage and improve our services
• Security: To detect, prevent, and address fraud or security issues
• Legal Compliance: To comply with legal obligations and protect rights

4.1 With Other Users

When a match is made, we share relevant information between parents and tutors, including:

• Contact information for communication
• Student requirements and tutor qualifications
• Availability and scheduling preferences

4.2 Service Providers

We may share information with third-party service providers who assist us in:

• Payment processing
• Email communications
• Analytics and data analysis
• Customer support

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Staff training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

When your information is no longer required, we will securely delete or anonymize it.

Under the Personal Data Protection Act (PDPA) of Singapore, you have the right to:

• Access: Request copies of your personal data
• Correction: Request correction of inaccurate or incomplete data
• Withdrawal of Consent: Withdraw consent for data processing
• Data Portability: Request transfer of your data to another service
• Deletion: Request deletion of your personal data

To exercise these rights, please contact us at privacy@majulahtuition.com

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

Types of Cookies We Use:

• Essential Cookies: Required for the platform to function
• Performance Cookies: Help us understand how you use our platform
• Functional Cookies: Remember your preferences

Our services are designed for parents, tutors, and educational institutions. While we collect information about students for matching purposes, we do not knowingly collect personal information directly from children under 13 without parental consent.

Your information may be transferred to and maintained on servers located outside of Singapore. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending you an email notification for significant changes

We encourage you to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days as required by the PDPA.

This Privacy Policy is governed by and construed in accordance with the laws of Singapore, including the Personal Data Protection Act 2012 (PDPA). Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of Singapore.